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Terms & Conditions 

Terms & Conditions 

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Last updated: FOctober 27, 2023

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Thank you for visiting The Auras Restautant ( Devki Enterprises)

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If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy. 

The following terms are applicable for any products/Food/Booking that You purchased/availed with Us.

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Interpretation and Definitions

Interpretation

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Auras Restautant ( Devki Enterprises), Ayodhya, Uttar Pradesh

  • "Services/Goods" refer to the items offered for sale on the Service/Food served.

  • "Order/Appointment/Booking" mean a request by You to purchase Services from Us.

  • "website" refers to the Website.

  • "Web" refers to The Auras Restaurant ( Devki Enterprises), accessible from www.theauras.in

  • "Client" means the individual accessing or using the Service/Products/Goods, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

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You are entitled to cancel Your Appointment/Booking for events, parties, catering services, banquets prior to  15  Days of the appointment time with giving proper reason for doing so.

 

You are entitled to cancel Your Food Delivery order prior to 1 day  of the delivery time with giving proper reason for doing so. No refund of any kind will be made on prepaid orders. If its an online food delivery request made on the same day, no cancellation is possible and client is liable to pay the food cost that is ordered along with service/delivery fee ( if any)

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The deadline for cancelling an Appointment/Booking prior to  15 days of the appointment/booking time.

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In order to exercise Your right of cancellation, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

We will reimburse You no later than 14 days from the day on which We receive thecancellation request of prepaid bookings. We will use the same means of payment as You used for the Order within 15 days of Refund request raised. There will be a  refund fee based on the preparations made for the event and we will inform you about the same while initiating refunds. 

 

Conditions for Returns/Refunds

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In order for the Services to be eligible for a return, please make sure that:

  • The Appointment/Booking is cancelled 15 days  prior to the appointment time

  • You have informed us with proper writing by emailing us at devkienterprises45@gmail.com

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If you have any questions about our Returns and Refunds Policy, please contact us:

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HERE'S ONE WAY TO CONTACT US

The Auras Restaurant

Devki Enterprises
1633, Awas Vikas Phase 3  Colony, Beniganj, Faizabad, Uttar Pradesh - 224001
 

devkienterprises45@gmail.com

+91- 6386903300

+91- 6386903302

+91-9619657771

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